Examples of Coaching

Examples of coaching tools and techniques:


Emotional Intelligence (EQ). 

We use the EQ framework as a vehicle for enabling our clients to understand the ‘why’ and ‘what’ of personal development.  The studies and research into EQ identify it as an important factor in business and personal success.  The EQ domains reveal the areas that  the client needs to focus his/her attention on, for example:-

? Self awareness (awareness of one’s own emotions and feelings);

? Awareness of others (awareness of the feelings and emotions of others);

? Social skills (the ability to influence the emotions in others);

? Self regulation (the ability to manage our emotions);

? Self motivation and drive.


Neuro Linguistic Programming (NLP). 

NLP provides a highly effective set of tools for ‘how to’ change and develop.  There are numerous NLP techniques that we deploy, for example:-

? Reviewing, understanding and managing thinking processes, which includes recording internal dialogue and/or assessing the areas of focus on one’s life;

? Understanding and managing sensory filters;

? Developing sensory acuity skills, which includes reading and understanding the impact of non-verbal signals;

? Understanding the nature of non-verbal influence;

? Building and maintaining rapport;

? Understanding and exposing self-limiting beliefs through the use of meta model questions.  This model enables the coach to challenge the distortions, deletions and generalisations that clients make in how they approach situations;

? Changing dysfunctional behaviour patterns through the use of modelling;

? Developing an understanding that the mind and body are one system;

? Tapping into inner potential and managing personal states through the process of anchoring.


Conflict Transformation

This is a highly structured process which enables individuals to understand the nature of conflict and how it manifests itself in our behaviour and internal feelings.  The process results in the client learning, understanding and practicing the four-step process to achieving conflict transformation.


Leadership Development

Using a variety of tried and tested models and frameworks, we seek, where appropriate, to develop our client’s leadership skills. Some of these models are:- 

? Blanchard’s Situational Leadership Model

? John Adair’s Action Centred Leadership Model


Diagnostic and Self Assessments

We have a considerable number of diagnostic and self-assessment inventories at our disposal, which we use if and when there is a requirement for focus on the client’s self awareness, some of which are:-

? Myers Briggs Type Indicator – step (1) and step (2);


? EQ Analysis;

? Belbin Team Types;

? Thomas Kilman Conflict Handling;

? Transactional Analysis Review;

? Situational Leadership Diagnostics.


Improving Personal Effectiveness

There are a number of tried and tested tools that we deploy for improving personal effectiveness, which can be directed at developing effective organisational and time management practices or, alternatively, directed at clarifying or setting desired outcomes – in such cases we would use the GROW Model (John Whitmore 2002).